Orders are processed and shipped within 24 hours of order receipt or credit card approval on weekdays, excluding holidays.
If you do not receive an order shipment notification and it has been more than 48 hours, please contact our customer service team and email firstname.lastname@example.org for assistance.
Please make certain when entering your order Bill To and Ship To information, you include the current BILL TO ADDRESS in order to VERIFY, AUTHORIZE, and PROCESS your order.
General shipping time : 15-20 days.
Expedited Shipping time : 5-10 days
Here is the check order tracking website: https://www.17track.net/en
With a baby it's inevitable that some necklaces are snapped. I had so many pieces that would switch out the chains for because of them being yanked off my neck. It's awesome. These are so high quality and lovely.